Privacy Policy

askElixir.ai ("we", "our", or "the Platform") is committed to protecting your privacy and handling data responsibly. This Privacy Policy explains how information is collected, used, and protected when you use the askElixir.ai platform.

Information We Collect

We may collect limited information necessary to operate and improve the platform, including:

• Account information (such as name, email address, and organization)

• Technical metadata (e.g. request timestamps, token counts, latency)

• Usage information related to platform functionality

We do not collect or sell personal data for advertising purposes.

AI Prompts and Responses

By default, prompts and AI-generated responses are processed through secure API-based integrations with third-party AI providers.

• Prompts and responses are not logged or stored by default

• Data is not used for AI model training unless explicitly enabled

• Only anonymized metadata may be collected for operational and billing purposes

Third-Party AI Providers

AskElixir.ai integrates with external AI model providers (e.g., OpenAI, xAI, DeepSeek, Meta) exclusively through their APIs.

We do not control how those providers handle data after it is submitted. We encourage users to review provider policies, especially for sensitive use cases.

Data Security

We implement administrative, technical, and organizational safeguards designed to protect data processed through the platform from unauthorized access, loss, or misuse.

Data Retention

We retain data only for as long as necessary to operate the platform, meet legal obligations, or enforce our terms.

Your Rights

Depending on your jurisdiction, you may have rights related to your personal data, including access, correction, or deletion requests. Privacy-related inquiries can be submitted to: [email protected]

Updates to This Policy

This Privacy Policy may be updated periodically. The latest version will always be available on this page.